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Select your language General terms of supply
1- General terms of delivery These terms and conditions apply to contracts between the Quad Status of Caira Luana(hereinafter only "Status Quad") and the customer.
Headquarters
Status Quad
via Dimitrio Vescovo 03020 Atina (FR), Italy info@statusquad.it
2- Contract of sale and properties
The sales contract is concluded when Status Quad receive confirmation by e-mail order (info@statusquad.it), through other online methods, or in any other written form.
Status Quad reserves the right to ownership of the goods until full payment of the products purchased.
3- Warranty
Products manufactured by Status Quad, enjoy a 5 year warranty for manufacturing defects or material.
The articles distributed and not manufactured by Status Quad, enjoy the direct manufacturer's warranty, therefore, to make warranty claims please follow the policies and procedures of the manufacturer. Important to keep a copy of the sales receipt, failing this, the warranty will not be applied.
4- Shipments
Goods are always in charge and the customer's risk, even when sent carriage. In case of problems on delivery, "Status Quad" will provide the documentation necessary to carry out any investigations / complaints to the courier.
5- Prices and payment
All prices quoted are inclusive of VAT and ex works.
The payment must be made in advance by one of the forms described above.
6- Termination of agreement and reimbursement
The return right can 'be exercised by the customer within one week of receipt of goods in writing to be served exclusively by registered mail.
The customer must return the product purchased, complete in all its parts and in its original packaging.
the delivery of the product purchased will be at the customer's expense seeking to terminate The product must be sent to: Status Quad Caira Luana Via Bishop Dimitrios 03020 Atina (FR) Received the product and verified its integrity, "Status Quad" will make a full refund of the purchase price of the product.
In case of non-integral product delivery, "Status Quad 'RETAIN' the sum required to restore the product.
7- Limitation of Liability
We do not assume responsibility 'for damage to persons or property or loss of property', resulting from the use, installation, uninstallation, or other applications for our products.
In case of dispute, your sole and exclusive right to our possible inability 'to fulfill our warranty obligations to repair or replace and' reimbursement of the purchase price. For any dispute the jurisdiction and 'to Cassino - Italy
8 -The items produced by Status Quad enjoy LIFETIME WARRANTY against manufacturing defects. We do not take responsibility 'for damage to persons or property or loss of property', resulting from the use, installation, uninstallation, or other related applications to our products.
Articles distributed and not manufactured by Status Quad enjoy direct manufacturer warranty, therefore, to take advantage of the warranty please follow the policies and procedures of the manufacturer. Important to keep a copy of the sales receipt, failing this, the warranty will not be applied. Ways' returns - The request for return of the product and cancellation of the contract must be received by mail or registered mail within one week after delivery. In the letter must indicate: - Customer data - Reasons for withdrawal and return - Copy of sales invoice receipt with the product We will respond with the 'return authorization within 3 working days. The goods of all you need to be shipped under Franco port to our address:
Status Quad c/o Caira Luana
via Dimitrio Vescovo
03020 Atina (FR) Italy
The returned product will be checked and verified by our technical department within a maximum of 15 days. working from the date of receipt of the defective product, the time for solution of the problem depends solely from the same nature, it will be ns. care to make them as short as possible.